Terms & Conditions
Market House Venue & Catering Services
1. Venue Rental
1.1 Rental Period
The rental period shall consist solely of the time reserved and paid for by Client (“Rental Period”). The Rental Period includes all setup, decorating, vendor access, event time, and tear-down.
Client, guests, and vendors shall not arrive more than five (5) minutes prior to the Rental Period. All persons and property must vacate the Venue by the end of the Rental Period. Overtime use may result in additional charges.
1.2 Included Use
Rental includes use of the downstairs venue space, private restrooms, tables, chairs, and booths. Additional rentals, décor, tableware, or other add-ons must be reserved in advance and may incur additional fees.
1.3 Location & Parking
113 North Second Street
Ozark, Missouri 65721
Public street parking is available. The Venue is handicap accessible in accordance with applicable accessibility standards.
1.4 Lodging
Loft accommodations located above the Venue are available exclusively through third-party booking platforms and are not handicap accessible. Venue rental does not include lodging accommodations, and no liability is assumed for third-party lodging arrangements.
2. Catering Services
2.1 Food Preparation & Safety
Food is prepared in accordance with applicable state and local health regulations. Client acknowledges that food consumption involves inherent risks. To the fullest extent permitted under Missouri law, we disclaim liability for foodborne illness except where directly caused by gross negligence or willful misconduct.
2.2 Allergies & Dietary Restrictions
Client must disclose all known food allergies and dietary restrictions in writing prior to the event. While reasonable efforts will be made to accommodate requests, we do not guarantee the absence of cross-contact or trace allergens and disclaim liability for allergic reactions.
2.3 Off-Site Events
For off-site catering, Client is responsible for securing appropriate facilities, utilities, and access. We are not responsible for property damage or personal injury at off-site locations except where directly caused by our gross negligence.
3. Payments & Deposits
3.1 Catering Deposit
A non-refundable deposit equal to ten percent (10%) of the catering estimate is required to secure Services. The deposit shall be applied toward the total balance.
3.2 Payment Deadline
Unless otherwise agreed in writing, full payment is due prior to the event date. Failure to remit timely payment may result in cancellation of Services without refund of deposits.
4. Cancellation Policy
4.1 Venue Rental Cancellations
Cancellations made thirty (30) days or more prior to the event shall receive a refund equal to fifty percent (50%) of rental payments made.
Cancellations made twenty-nine (29) days or fewer prior to the event are non-refundable.
4.2 Catering Cancellations
Cancellations made fewer than seven (7) days prior to the event may incur additional charges for goods purchased, prepared, or contracted. The 10% catering deposit remains non-refundable under all circumstances.
5. Client Responsibilities
5.1 Accurate Information
Client shall provide accurate and complete event details. We are not responsible for delays, reduced service quality, or additional costs resulting from inaccurate or incomplete information.
5.2 Damage
Client is financially responsible for any damage to the Venue, fixtures, furnishings, or equipment occurring during the Rental Period, including damage caused by guests, invitees, or vendors. Repair or replacement costs will be billed to Client.
5.3 Cleaning
Catering services include cleaning only of food preparation areas used by staff. Excessive cleaning or trash removal beyond normal post-event standards may result in additional fees.
6. Assumption of Risk
Client assumes all responsibility for the conduct of guests and vendors and for any personal injury, property damage, loss, or theft occurring during the Rental Period, except where directly caused by our gross negligence or willful misconduct.
7. Indemnification
To the fullest extent permitted under Missouri law, Client agrees to indemnify, defend, and hold harmless Market House Venue, its owners, employees, contractors, and representatives from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney’s fees) arising out of or related to:
Client’s use of the Venue or Services
The acts or omissions of Client, guests, invitees, or vendors
Property damage or personal injury occurring during the Rental Period
Any breach of this Agreement by Client
This indemnification obligation shall survive the conclusion of the event and termination of this Agreement.
8. Limitation of Liability
To the fullest extent permitted by Missouri law, total liability arising out of or related to this Agreement shall not exceed the total amount paid by Client. Under no circumstances shall we be liable for indirect, incidental, consequential, special, or punitive damages.
Nothing in this Agreement shall waive liability where such waiver is prohibited under Missouri law.
9. Force Majeure
We shall not be liable for delay or failure to perform due to causes beyond reasonable control, including but not limited to acts of God, severe weather, fire, governmental orders, public health emergencies, labor disputes, supply chain disruptions, or other unforeseen events. In such cases, reasonable efforts will be made to reschedule.
10. Governing Law & Venue
This Agreement shall be governed by and construed in accordance with the laws of the State of Missouri.
Any legal action arising out of this Agreement shall be filed exclusively in the state courts located in Christian County, Missouri, and the parties consent to jurisdiction and venue therein.
11. Severability
If any provision of this Agreement is determined to be invalid or unenforceable under Missouri law, the remaining provisions shall remain in full force and effect.
12. Waiver
Failure to enforce any provision of this Agreement shall not constitute a waiver of future enforcement of that or any other provision.
13. Entire Agreement
This Agreement constitutes the entire understanding between the parties and supersedes all prior oral or written discussions, representations, or agreements. Any amendments must be made in writing and signed by both parties.
14. Acceptance
Payment of any deposit, rental fee, or invoice constitutes acknowledgment and acceptance of these Terms & Conditions.